We're looking for an organized and welcoming Receptionist to be the first point of contact for our valued customers. If you have a passion for providing excellent service and enjoy a dynamic environment, this role is for you!

Responsibilities:

• First Impressions: Greet all visitors to the showroom warmly and professionally, making them feel welcome.

• Customer Direction: Direct customers to the appropriate sales executive or department based on their needs.

• Call Management: Answer and direct incoming phone calls, take messages accurately, and manage general inquiries.

• Showroom Support: Assist the sales team by managing sample requests, organizing brochures, and maintaining general tidiness of the reception and common areas.

• Administrative Tasks: Perform various administrative duties such as data entry, filing, scheduling appointments, and managing incoming/outgoing mail.

• Information Provision: Provide basic information about our products, services, and showroom hours.

• Issue Resolution: Handle basic customer queries or direct them to the relevant team member for resolution.

• Maintain Records: Keep accurate visitor logs and other reception-related records.

Qualifications:

• Proven experience in a receptionist, administrative, or customer service role.

• Exceptional verbal communication and interpersonal skills.

• Professional and friendly demeanor with a strong customer service orientation.

• Proficiency in using office equipment (multi-line phone system, computer, printer, scanner).

• Competent in basic computer applications (MS Office Suite).

• Strong organizational skills and attention to detail.

• Ability to multitask and remain calm under pressure.

• A proactive attitude and willingness to assist wherever needed.

• High school diploma or equivalent.