Customer Service Specialist  
Abacus Consulting   More jobs from this company

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Job Title:   Customer Service Specialist
Category:   Client Services
Total Positions:   30
Job Location:   Lahore
Gender:   No Preference
Age:   18 to 40 years
Minimum Education:   Intermediate/A-Level
Career Level:   Entry Level
Minimum Experience:   Less than 1 Year
Salary Range:   PKR 60,000 to 70,000 per Month
Apply By:   Jun 28, 2024
     
     
 
Job Description:

Responsibilities:

 

  • Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and/or services
  • Collaborate and build relationships with customers to strengthen service competitiveness
  • Communicate back to customers, track, and resolve any issues regarding the service in a timely and efficient manner
  • Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score

What We Seek in You:

  • Collaborative mindset
  • Customer service focus
  • The ability to communicate technical information in a simple manner

Job Requirements:

  • A Levels/Intermediate or above
  • Excellent English Written and Verbal Communication
  • American or neutral accent

Salary & Benefits: Up to 70,000/-

Working Timings:

  • US/UK timings (5 Days a week)

 


Company Information
 
Company Name:  Abacus Consulting
Company Description:
For over 23 years, Abacus Consulting has been offering cutting-edge business solutions helping organizations to transform their visions into realities through a combination of latest business methodologies and technological tools. The business value offered by Abacus Consulting has a deep scale, is industry focused and technology driven with a world class delivery capability. We help clients transform their businesses and be the market leaders. We offer a wide range of products and services, including strategy consulting, privatization and public-private partnerships, mergers, acquisitions and divestitures, business advisory services, sector search and research, environmental advisory services, SAP implementation and education, enterprise performance management, supply chain & operations management, application development and management, mobile applications, business process outsourcing, organization design and development, HR surveys, change management and HR functional solutions./p

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