| Job Title: |
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Customer Service Specialist |
| Category: |
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Client Services |
| Total Positions: |
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30 |
| Job Location: |
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Lahore |
| Gender: |
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No Preference |
| Age: |
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18 to 40 years |
| Minimum Education: |
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Intermediate/A-Level |
| Career Level: |
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Entry Level |
| Minimum Experience: |
|
Less than 1 Year |
| Salary Range: |
|
PKR 60,000 to 70,000 per Month |
| Apply By: |
|
Jun 28, 2024 |
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| Job Description: |
Responsibilities:
- Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and/or services
- Collaborate and build relationships with customers to strengthen service competitiveness
- Communicate back to customers, track, and resolve any issues regarding the service in a timely and efficient manner
- Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score
What We Seek in You:
- Collaborative mindset
- Customer service focus
- The ability to communicate technical information in a simple manner
Job Requirements:
- A Levels/Intermediate or above
- Excellent English Written and Verbal Communication
- American or neutral accent
Salary & Benefits: Up to 70,000/-
Working Timings:
- US/UK timings (5 Days a week)
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| Company Information |
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Company Name: Abacus Consulting
Company Description:
For over 23 years, Abacus Consulting has been offering cutting-edge business solutions helping organizations to transform their visions into realities through a combination of latest business methodologies and technological tools. The business value offered by Abacus Consulting has a deep scale, is industry focused and technology driven with a world class delivery capability. We help clients transform their businesses and be the market leaders. We offer a wide range of products and services, including strategy consulting, privatization and public-private partnerships, mergers, acquisitions and divestitures, business advisory services, sector search and research, environmental advisory services, SAP implementation and education, enterprise performance management, supply chain & operations management, application development and management, mobile applications, business process outsourcing, organization design and development, HR surveys, change management and HR functional solutions./p
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