| Job Title: |
|
Customer Service Manager |
| Category: |
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Client Services |
| Total Positions: |
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1 |
| Job Location: |
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Karachi |
| Gender: |
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No Preference |
| Minimum Education: |
|
Bachelors |
| Career Level: |
|
Experienced Professional |
| Minimum Experience: |
|
6 Years |
| Salary Range: |
|
PKR 0 to 0 per Month |
| Apply By: |
|
Sep 15, 2019 |
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| Job Description: |
- Control & centralized documentation of customer services department.
- Ensure excellent level of customer service
- Ensure customer service team follows SOPs for proper job execution
- Hiring and training of customer service team
- Periodical report submission of customer services & departmental activities.
- Filing management of customer services division with administrative control of overall activities.
- Preparing, execution, follow-up & closing of reports.
- Organize periodical visit of service team at customer sites to obtain their feedback.
- Conduct meeting with customer to resolve their issues related with services or generally and forwarding the same to the relevant department with status updates.
- Plan & execute training of service staff.
- Any other task/assignment by HOD.
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| Company Information |
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Company Name: DESIDE (PVT.) LTD.
Company Description:
DESIDE (PVT.) LTD.
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