Technical Support Representative  
Programmers Force   More jobs from this company

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Job Title:   Technical Support Representative
Category:   Client Services
Total Positions:   1
Job Location:   Lahore
Gender:   No Preference
Minimum Education:   Bachelors
Career Level:   Entry Level
Minimum Experience:   Less than 1 Year
Salary Range:   PKR 25,000 to 35,000 per Month
Apply By:   Sep 9, 2019
     
     
 
Job Description:

Programmers Force is a product-driven software company that excels in the field of Artificial Intelligence and Machine Learning since 2016. The company was founded by the team of visionary entrepreneurs that led its operations under software development, data science, DevOps, system architecture, big data processing and blockchain based applications development. We take pride in our diversified workforce with talent coming from top institutions of Pakistan and abroad. Our vision is to create innovative and intelligent business solutions through the development of smart web & mobile applications with a mission to support global industries in their day to day business challenges. Our specialized teams posses tacit knowledge of high-tech systems that enables us to tap businesses from more than 200 countries worldwide. This is just a beginning for us! We are in search of talented candidates with technical expertise who can add value in our fast paced and work intensive environment.

If you are up for this challenge, you know where to apply!

We are looking for Technical Support Representatives who can provide integration and technical support to our existing clients in order to Technical Support Representative

Duties and Responsibilities

  • Go through technical documentation and assist with customer queries
  • Foresee customisation requirements by the customers and deal accordingly
  • Liaison between Sales and Tech department to provide quick support
  • Review back-office to troubleshoot any customer queries
  • Provide customers with a walk-through to help understand their problems
  • Should be quick to deliver answers
  • Should be able to handle queries over Skype, Zoom, Gmail and other web tool

Requirements

  • Minimum Qualification: Bachelors
  • Background in computer sciences experienced in handling technical queries
  • Willing to work in social hours good writing and learning skills
  • No accent required but should be able to communicate in English if necessary

Perks:

  • 25 paid holidays yearly
  • Lunch provided.
  • EOBI Facility
  • Medical Insurance.
  • Life Insurance.
  • Flexible Working Hours.
  • Payment for Overtime
  • Enjoy your weekend, we work on weekdays only!
  • Indoor Gaming - Perfect balance between work and play.
  • Personal Growth - Learn the best from the best.
  • Opportunity to engage in local and international trips.
  • Performance based Bonuses.
  • Performance based salary increment and promotion.

Company Information
 
Company Name:  Programmers Force
Company Description:
Programmers Force is a FinTech Software Development company that develops applications for large scale financial institutions around the world. With us, you’ll get to work in multiple frameworks and learn to make them intelligent using machine learning. Our vision is to create innovative and intelligent business solutions through the development of smart web & mobile applications with a mission to support various industries in their day to day business challenges.
You’ll get to work with tech geeks whose expertise include Artificial Intelligence (AI) based software, Application Programming Interface (API) development and Integration, FinTech Solutions, Enterprise Applications, Mobile App Development and Big Data Processing.
With a versatile and experienced workforce, we are dedicated to introduce modern business solutions to help global businesses increase profitability and drive ahead of their competitors. From web developers, project managers, UI/UX designers to system architects, we have people who are talented, skilled and have expertise in a diverse range of competencies.
We are on the hunt for candidates with technical expertise and skills required to develop and design efficient system software and applications. If you think you’ll be a good fit for our company, apply away!
Programmers Force is an equal opportunity employer. We provide lucrative benefits to our employees, which include 25 paid holidays yearly, lunch, EOBI facility, flexible working hours, payment for overtime hours, indoor gaming, local and international trips, performance based bonuses, increments and promotions. We look forward to welcome you as a part of our team!

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