Customer Service Representative  
SM IT Zone Services   More jobs from this company

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Job Title:   Customer Service Representative
Category:   Client Services
Total Positions:   10
Job Location:   Lahore
Gender:   Female
Age:   18 to 28 years
Minimum Education:   Intermediate/A-Level
Career Level:   Entry Level
Minimum Experience:   Fresh
Salary Range:   PKR 0 to 0 per Month
Apply By:   Apr 19, 2023
     
     
 
Job Description:
  • Previous experience in dispatching
  • Must have good verbal communication skills
  • knowledge of Flatbed, Dry Van, Flatebed, Box Truck e.t.c and specialized freight
  • Must be able to interact effectively within all levels of the Customer`s
  • Ability to work under US Hours
  • Fluent in Spoken and Written English
  • Excellent Communication Skills
  • Understand load boards
  • Required Education College and Higher

Responsibilities:

  • Communicates with drivers and customers through computers or phones, and assigns carriers to routes
  • Ensures drivers are on time and keeps track of status of route and delivery completion
  • Acts as liaison and answers incoming phone calls from drivers on the road• Keeps customers informed of delivery status
  • Reviews pictures of merchandise and signatures
  • You will be responsible for driving the sales process with potential prospects
  • Contact Prospective clients through cold calls and emails
  • Achieve all individuals activity and revenue targets set by the company
  • Provide recommendations based on the prospect`s business needs and negotiate contract terms
  • Set up meetings/calls between prospective clients and account executives
  • Work across multiple departments to ensure common objectives are reached• Reschedule/Follow up with prospects if meetings 

Company Information
 
Company Name:  SM IT Zone Services
Company Description:
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