To support the current applications of ALM and its member companies’ internet presence in line with ALM strategic plan, vision, mission, values goals and objectives.

Job Responsibilities

• Software administration, management, maintenance and reporting.
• Day to day operational tasks for marketing campaign management.
• Datamining, analysis and custom reports generation based on
• requirements.
• Payment gateways handling.
• Requirement gathering, analysis and process mapping
• Onboard New users.
• Conduct training sessions.
• Work with cross-functional team.
• Identify and evaluate solutions.

Qualifications

• Bachelor degree in IT or any other related field.
• Computer languages (PHP, SQL, HTML, CSS, JavaScript)

Experience

• 2 to 3 years of extensive experience in relevant field

Knowledge & Skills

• Analysis / Reports making capabilities.
• System Administration.
• Customer/User Support.
• Working knowledge of SQL Databases.
• Business Processes mapping and reengineering.
• Working knowledge of hardware and software.
• Good Understanding of ERP, CRM, HRMS and POS.
• MS office Suite.
• Excellent interpersonal skills and a positive attitude to dealing with people.
• Ability to use own initiative and pay close attention to detail.
• Ability to cope with competing demands and to prioritize tasks.
• Excellent time management skills.
• Capable of working independently and as part of a team.
• Have responsibility as an individual.
• Ability to continually adapt and learn new procedures, web standards and web related software.

Specific requirements

• English
• Arabic is a plus