Customer Support Representative  
Blue Group Of Companies   More jobs from this company

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Job Title:   Customer Support Representative
Category:   Client Services
Total Positions:   1
Job Location:   Lahore
Gender:   Female
Minimum Education:   Bachelors
Career Level:   Experienced Professional
Minimum Experience:   2 Years3 Years
Apply By:   May 8, 2021
     
     
 
Job Description:
  • Answering customer inquiries, entering and successfully processing orders.
  • Investigating customer problems and/or complaints to successful resolution.
  • Helps in expediting orders as required.
  • The resource must be fluent in English language.
  • The resource should have confident personality.
  • Should have ability to meet his monthly sales target.
  • Working effectively in a team environment to meet goals and objectives.
  • Provide expert answers to questions about products, pricing and availability.
  • Capture clients’ comments and feedback regarding market trends and pricing.
  • Communicate with customers via phone, email and chat.
  • Solve customer problems and find best possible solutions.
  • Respond to shipping inquiries and answer order status questions.
  • Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.
  • Should have experience of US, UK, Australia campaigns.
  • Outbound and inbound call center experience would be added value.
  • Sales, customer support and follow up through telephone, chat email along with interdependent coordination.

Company Information
 
Company Name:  Blue Group Of Companies
Company Description:
Alhamdulilah! Blue Group of companies started its operations in 1998 from Lahore, Pakistan. It began by providing Architectural design and construction services to the local market. In the year 2005, with the collaboration of WPZ distribution LLC, USA, the group emerged in the global market as a leading provider of on-line printing services along with other IT related services. Based on its experience of the international market In year 2010, the group added to its portal a complete setup of in-house printing and production setup and offered services to the local market under the name of Blue Media.

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