Call Center Agent  
Comm Services   More jobs from this company

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Job Title:   Call Center Agent
Category:   Client Services
Total Positions:   2
Job Location:   Lahore
Gender:   Male
Age:   18 to 30 years
Minimum Education:   Matriculation/O-Level
Career Level:   Intern/Student
Minimum Experience:   Fresh2 Years
Salary Range:   PKR 10,000 to 30,000 per Month
Apply By:   Nov 17, 2020
     
     
 
Job Description:

1- Serve customers by providing product and service information and resolving product and service problems.

2- Attracts potential customers by answering product and service questions and suggesting information about other products and services.

3- Maintains customer records by updating account information.

4- Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.

5- Maintains financial accounts by processing customer adjustments.

6- Recommends potential products or services to management by collecting customer information and analyzing customer needs.

7- Prepares product or service reports by collecting and analyzing customer information.

8- Contributes to team effort by accomplishing related results as needed.

Wokring hours will be 10PM to 05AM, Monday to Saturday.

  • Fluency in English
  • Listening Power
  • Resolving conflict
  • Analyzing information
  • Multi-tasking
  • MS OFFICE

Education and Experience:

Must have Matriculation or Inter

Previous experience, especially in a particular industry, preferred.


Company Information
 
Company Name:  Comm Services
Company Description:

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